Referral Resources

To Agencies and Other Social Service Organizations for Further Help

    Click on the type of resource you need to jump to that section:

    Child Protection

    1. Big Love (Community–based Child Protection Specialist Centre)
    For a child (below 14 years of age) or a young person (from 14 to below 16 years of age) that is abused or neglected.
    Mon to Fri: 9.00am – 6.00pm 
    6445–0400 

    2. HEART @ Fei Yue (Community–based Child Protection Specialist Centre)
    Mon to Fri: 9.30am – 5.30pm
    6819–9170 
    heartadmin@fycs.org 

    3. MSF Child Protective Service
    Mon to Fri: 8.30am – 5.30pm Sat: 8.30am – 1.00pm
    1800–777 0000 


    4. SAFE SPACE (Community–based Child Protection Specialist Centre)
    Mon to Fri: 9.00am – 1.00pm 2.00pm – 6.00pm
    6266–0171

    Children & Youth

    1. eCounselling Centre (eC2) (Fei Yue Project 180)
    An online facility offering free counselling to youths.
    Please visit www.ec2.sg or www.egen.sg for more information.
    Mon to Fri: 2.00pm – 5.30pm
    Fei Yue Community Services admin@ec2.sg

    2. Help123 Cyber Wellness Community Support
    A one–stop platform to address cyber wellness concerns faced by youths, parents or educators. Users can get relevant information on cyber issues and interact with trained counsellors through web chat or phone.
    Mon to Fri: 10.00am – 6.00pm (except public holidays):
    Chat Online at: www.help123.sg
    Mon to Fri: 2.00pm – 10.00pm (except public holidays) 
    1800–612 3123 | hello@help123.sg 

    3. MeToYou Cyber Care (a programme by Montfort Care @27 FSC) 
    MeToYou Cyber Care is a cyber–wellness programme for youths aged 12 to 18 years old.
    Mon to Fri: 9.00am – 6.00pm
    6270–8327 / 9173–1766 

    4. Tinkle Friend Helpline (manned by Singapore Children’s Society)
    A national toll-free helpline and chatline for all primary–school–aged children in Singapore. It provides support, advice and information to lonely and distressed children, especially in situations when their parents or main caregivers are unavailable.
    Mon to Fri: 2.30pm – 5.00pm
    Chat Online at: www.tinklefriend.com
    Mon to Fri: 2.30pm – 5.30pm Wed: 6.30pm – 8.30pm 
    1800–274 4788 


    5. TOUCHline (TOUCH Youth)
    A helpline for youth-related issues. It is manned by TOUCH Youth’s team of counsellors who provide cyber wellness/ youth-related information or advice to both parents and youths.
    Mon to Fri 9am – 6pm, except Public Holidays, Eve of New Year, Chinese New Year & Christmas
    1800–377 2252 cyberwellness@touch.org.sg 

    Family (General)

    1. AWARE Helpline (Association of Women for Action and Research) For women facing issues.
    Mon to Fri: 3.00pm – 9.30pm
    1800–774 5935 

    2. Child Protective Services (MSF)
    For further information or for reporting of child abuse.
    Mon to Fri: 8.30am – 5.30pm
    1800–777 0000

    3. Men–in–Crisis Helpline (ADAM Association)
    For men facing issues.
    Mon to Fri: 12.00pm – 8.00pm
    1800–626 2626

    Family (Violence)

    1. Care Corner Project StART
    For families facing violence in need of counselling and support services.
    Mon to Fri: 10.00am – 5.00pm 6476–1482 

    2. PAVE
    Mon to Fri: 9.00am – 6.00pm Wed: 9.00am – 6.00pm
    6555–0390

    3. TRANS SAFE Centre
    Mon to Fri: 9.00am – 5.00pm 6449–9088  

    Pregnancy

    1. Babes Pregnancy Crisis Support Ltd
    Pregnancy crisis service and support for teenage girls who are pregnant.
    24 hours 1800–TEENMOM (1800–833 6666)
    SMS: 8111–3535

    2. Pregnancy Crisis Service (PCS) (Family Life Society)
    For women facing unwanted, suspected or unexpected pregnancies.
    24 hours 6339–9770 

    Disability

    1. SG Enable Information and referral services for persons with disabilities (child and adult).
    Mon to Fri: 8.30am – 6.00pm Sat: 8.30am – 12.30pm 
    1800–858 5885 


    Elderly

    1. Agency for Integrated Care Centralised agency for the handling of referrals to intermediate and long–term care services.
    Mon to Fri: 8.30am – 6.00pm (except public holidays)
    Singapore Silver Line 1800–650 6060 

    2. Hua Mei Centre for Successful Ageing
    A one–stop and first–stop primary healthcare provider for the elderly.
    Mon to Thu: 8.30am – 6.00pm Fri: 8.30am – 5.30pm
    6661–9555 

    3. Lions Befrienders Information, referral and befriender services for the elderly.
    Mon to Fri: 9.00am – 6.00pm
    1800–375 8600

    4. O’Joy Care Services Provide care services to improve mental and psychosocial health, as well as a community programme for the elderly.
    Mon to Fri: 8.00am – 5.30pm
    6749–0190

    5. The Seniors Helpline (manned by SAGE Counselling Centre)
    For anyone 50 years and above or anyone who has a concern or question regarding someone 50 years and above. 
    Mon to Fri: 9.00am – 7.00pm Sat: 9.00am – 1.00pm
    1800–555 5555 

    Gambling

    1. National Problem Gambling Helpline (manned by National Addictions Management Service (NAMS)
    For those with a gambling problem or know someone who does.
    24 Hours 1800–666 8668 / 6732–6837


    Suicide Prevention

    1. National Care Hotline (NCH) – by Ministry of Social and Family Development
    For anyone needing help
    8am-12am daily - 62026868

    2. Samaritans of Singapore (SOS)
    For people in crisis, thinking of suicide or affected by suicide.
    24 hours 1800–221 4444 

    Counselling Services

    1. Care Corner Counselling Centre
    For the Mandarin–speaking community with family, marital or personal problems.
    Daily: 10.00am – 10.00pm
    Closed on public holidays
    1800–353 5800

    2. Counselling and Care Centre 
    For those who are facing emotional, psychological, relationship and marital problems.
    Mon to Fri: 9.00am – 4.00pm
    6536–6366

    3. Think Psychology – http://think-psych.com/contact-us
    Tel : 6836-5536; Email: info@think-psych.com

    Mental Health Resources

    1. Mental Health Helpline (IMH) 24 hours - 6389 2222

    2. Singapore Association for Mental Health Helpline (Mondays to Fridays – 9 am to 6 pm) - 1800- 283 7019

    3. Caregivers Alliance Limited (support and counselling for Caregivers of individuals with Mental Health issues) – 6460 4400 – OR www.cal.org.sg

    4. Polyclinics that provide support for mild to moderate mental health conditions:

    Call respective Polyclinics to make appointment OR Healthcare Group Polyclinics appointment line : 6355 3000

    Ang Mo Kio PolyClinic
    Woodlands PolyClinic
    Yishun PolyClinic
    Toa Payoh PolyClinic
    Hougang PolyClinic
    Jurong PolyClinic
    Pioneer PolyClinic
    Bukit Batok PolyClinic

    Further Resources:

    https://www.mindline.sg/home

    https://www.justask.space/ 

    Financial And/Or Social Services

    For families going through a difficult period and require urgent and immediate assistance.  

    1. ComCare
    For information on the ComCare Assistance available.
    Daily: 7.00am – 12.00 midnight
    1800–222 0000


    Family Service Centers (FSCs)

    Family Service Centres (FSCs) are based in the community to provide help and support to individuals and families in need. They are staffed by social service professionals.

    1. @27 FSC Blk 27 Telok Blangah Way #01–1018 S(090027)
    contact@27fsc.org.sg 6270–8327 

    2. Ang Mo Kio FSC Blk 230 Ang Mo Kio Ave 3 #01–1264 S(560230)
    amkfsc230@amkfsc.org.sg 6453–5349 

    3. AWWA FSC Blk 107 Towner Rd #01–356 S(321107)
    fsc@awwa.org.sg 6511–9456  

    4. Care Corner FSC (Admiralty) Blk 718 Woodlands Ave 6 #01–658 S(730718)
    am.fsc@carecorner.org.sg 6365–8751 

    5. Care Corner FSC (Queenstown) Blk 88 Tanglin Halt Road #05–01 S(141088)
    qt.fsc@carecorner.org.sg 6476–1481 

    6. Care Corner FSC (Tampines) Blk 299B Tampines St 22 #01–670 S(522299)
    tm.fsc@carecorner.org.sg 6786–6225 or 8438–1153 

    7. Care Corner FSC (Toa Payoh) Blk 158 Lorong 1 Toa Payoh #01–1522 S(310158)
    tp.fsc@carecorner.org.sg 6356–1622 

    8. Care Corner FSC (Woodlands) Blk 345 Woodlands St 32 #01–198 S(730345)
    wl.fsc@carecorner.org.sg 6362–2481 

    9. Cheng San FSC Blk 445 Ang Mo Kio Ave 10 #01–1647 S(560445)
    chengsan@amkfsc.org.sg 6454–6678 

    10. Covenant FSC Blk 613 Hougang Ave 8 #01–432 S(530613)
    cfsc@mws.sg 6282–8558 

    11. Daybreak FSC Blk 855 Yishun Ring Road #01–3539 S(760855)
    dfsc@mws.sg 6756–4995 

    12. Fei Yue FSC (Bukit Batok) Blk 185 Bukit Batok West Ave 6 #01–187 S(650185)
    enquiry_FeiYueBBFSC@fycs.org 6569–0381 

    13. Fei Yue FSC (Champions Way) Blk 569B Champions Way #01–380 S(732569)
    enquiry_FeiYueCWFSC@fycs.org 6690––1000 

    14. Fei Yue FSC (Choa Chu Kang) Blk 280 Choa Chu Kang Ave 3 #01–360 S(680280)
    enquiry_FeiYueCCKFSC@fycs.org 6762–5215 

    15. Fei Yue FSC (Yew Tee) Blk 604 Choa Chu Kang St 62 #01–53 S(680604)
    enquiry_FeiYueYTFSC@fycs.org 6416–2162 

    16. Fei Yue Family Services at SSO@Taman Jurong 301A Corporation Drive S(619773)
    enquiry_FeiYueTJFST@fycs.org 6267–2900 

    17. Hougang Sheng Hong FSC Blk 237 Hougang Street 21 #01–406 S(530237)
    fsc@shenghong.org.sg 6289–5022 

    18. Kampong Kapor FSC Blk 2 Kitchener Road #03–89 S(200002)
    admin@kkcs.org.sg 6299–7662 

    19. Kreta Ayer Family Services at SSO@Kreta Ayer Blk 4 Sago Lane #03–101 S(50004)
    sso_ka_admin@msf.gov.sg 6325–4753 

    20. Lakeside Family Centre (Jurong East) Blk 302 Jurong East St 32 #01–22 S(600302)
    lfsje@lakeside.org.sg 6564–9722 

    21. Lakeside Family Centre (Jurong West) Blk 516 Jurong West St 52 #01–73 S(640516)
    lfsjw@lakeside.org.sg 6567–1908

    22. Marine Parade FSC Blk 53 Marine Terrace #01–227 S(440053)
    contact@mpfsc.org.sg 6445–0100 

    23. Pasir Ris FSC Blk 256 Pasir Ris Street 21 #01–289 S(510256)
    prfsc@goodnews.org.sg 6581–2159

    24. PPIS FSC (East) Blk 41 Chai Chee Street #01–16 S(461041)
    fsceast@ppis.sg 6848–4661 

    25. PPIS FSC (West) Blk 301 Bukit Batok St 31 #01–01 S(650301)
    fscwest@ppis.sg 6561–3462 

    26. Punggol FSC Blk 616 Punggol Drive #01–01 S(820616)
    punggol@amkfsc.org.sg 6435–5323 

    27. REACH FSC Blk 187 Bishan St 13 #01–475 S(570187) 
    contact@reach.org.sg 6252–2566 

    28. Rotary FSC Blk 346 Clementi Ave 5 #01–10 S(120346) 
    enquiry@rotaryfsc.org 6779–9488 

    29. Sembawang FSC Blk 326 Sembawang Crescent #01–52 S(750326)
    admin@sfsc.org.sg 6754–7050 

    30. Sengkang FSC Blk 223D Compassvale Walk #01–673 S(544223)
    sengkang@amkfsc.org.sg 6312–8100 

    31. Serangoon Moral FSC Blk 238 Serangoon Ave 2 #01–47 S(550238)
    smfsc@singnet.com.sg 6284–7123 

    32. SINDA FSC 1 Beatty Road S(209943)
    feedback@sinda.org.sg 6298–5911 

    33. Singapore Children's Society FSC (Yishun) Blk 107 Yishun Ring Road #01–233 S(760107)
    info@childrensociety.org.sg 6753–7331  

    34. Tampines FSC Blk 470 Tampines St 44 #01–194 S(520470)
    tfsc@mws.sg 6787–2001 

    35. The SBL Vision FSC Blk 945 Tampines Ave 4 #01–328 S(520945)
    sbl@sblvisionfsc.org.sg 6544–2263 

    36. South Central Community FSC Blk 5 Delta Avenue #01–09 S(160005)
    hello@sccfsc.org.sg 6274–2646 

    37. THK FSC @ Bedok North Blk 554 Bedok North Street 3 #01–241 S(460554)
    bnfsc@thkmc.org.sg 6449–1440 

    38. THK FSC @ Bukit Panjang Blk 139 Petir Road #01–448 S(670139)
    bpfsc@thkmc.org.sg 6767–1740 

    39. THK FSC @ Jurong Blk 183B Boon Lay Ave #01–716 S(642183)
    jurongfsc@thkmc.org.sg 6716–9466 

    40. THK FSC @ MacPherson Blk 91 Paya Lebar Way #01–3023 S(370091)
    macfsc@thkmc.org.sg 6741–4255 

    41. THK FSC @ Tanjong Pagar Blk 18 Jalan Membina #04–01 S(164018)
    tpfsc@thkmc.org.sg 6270–6711 

    42. TRANS FSC (Bedok) Blk 411 Bedok North Ave 2 #01–106 S(460411)
    transbd@trans.org.sg 6449–0762 

    43. TRANS FSC (Bedok Reservoir) Blk 133 Bedok Reservoir Road #01–1205 S(470133)
    transbr@trans.org.sg 6747–3202 

    44. TRANS FSC (Bukit Timah) Blk 1 Toh Yi Drive #01–143 S(591501)
    transbt@trans.org.sg 6466–2287 

    45. Viriya FSC Blk 142 Potong Pasir Ave 3 #01–224 S(350142)
    vfsc@viriya.org.sg 6285–8033 

    46. Whampoa FSC 300 Whampoa Drive #02–15 S(327737)
    info@kkcs.org.sg 6326–0300

    47. Whispering Hearts FSC Blk 646 Jurong West St 61 #01–142 S(640646) 
    whfsc@viriya.org.sg 6795–1008 

    Social Service Offices (SSOs)

    Social Service Offices (SSOs) bring social assistance closer to residents in need. They make ComCare assistance and other forms of assistance such as job matching and family services more accessible to those who need it.

    1. Ang Mo Kio 6A Ang Mo Kio Street 53 Ang Mo Kio 3G Centre S(569208) 

    2. Bedok 426 Bedok North Road #01–515 S(460426)

    3. Boon Lay 189 Boon Lay Drive #01–254 S(640189)

    4. Bukit Batok 369 Bukit Batok Street 31 #01–505 S(650369)

    5. Bukit Merah 105 Jalan Bukit Merah #01–1942 S(160105)

    6. Bukit Panjang 232 Pending Road #01–29 S(670232)

    7. Chua Chu Kang 8A Teck Whye Lane S(681008)

    8. Clementi 358 Clementi Avenue 2 #01–285 S(120358)

    9. Geylang Serai 10 Eunos Road 8 #12–02 Singapore Post Centre (Please use the North Lobby)

    10. Hougang 662 Hougang Avenue 4 #01–413 S(530662)

    11. Jalan Besar 806 King George’s Avenue #03–206 S(200806)

    12. Jurong East 80 Jurong East Street 21 #01–07 S(609607)

    13. Kreta Ayer 4 Sago Lane #03–101 S(050004)

    14. Pasir Ris 120 Pasir Ris Central #01–16 Pasir Ris Sports Centre S(519640)

    15. Punggol 80 Punggol Field #04–01 Punggol 21 Community Club S(828815)

    16. Queenstown 402 Commonwealth Drive Block A #01–01 S(149599)

    17. Sembawang 315 Sembawang Vista #01–173 S(750315)

    18. Sengkang 261C Sengkang East Way #01–506 S(543261)

    19. Serangoon 332 Serangoon Avenue 3 #01–257 S(550332)

    20. Taman Jurong 301A Corporation Drive S(619773)

    21. Tampines 1 Tampines Walk #01–21 Public Service Centre Our Tampines Hub S(528523)

    22. Toa Payoh 490 Lorong 6 Toa Payoh #07–11HDB Hub BizThree S(310490)

    23. Woodlands 900 South Woodlands Drive #06–13 Woodlands Civic Centre S(730900)

    24. Yishun 746 Yishun Street 72 #01–127 S(760746) 

    Self-Help Groups

    1. Association of Muslim Professionals 1 Pasir Ris Drive 4 #05–11 S(519457) 
    corporate@amp.org.sg
    6416–3966 

    2. Chinese Development Assistance Council 65 Tanjong Katong Road S(436957)
    feedback@cdac.org.sg
    6841–4889 

    3. SINDA (Singapore Indian Development Association) 1 Beatty Road S(209943)
    queries@sinda.org.sg
    1800–295 4554

    4. The Eurasian Association, Singapore 139 Ceylon Road S(429744)
    secretariat@eurasians.org
    6447–1578 

    5. Yayasan Mendaki (Council for the Development of Singapore Muslim Community) 51 Kee Sun Avenue S(457058)
    mendaki@mendaki.org.sg
    6245–5555 

    Others

    1. Credit Counselling Singapore
    For those seeking help for serious debt problems.
    Mon to Fri: 9.00am – 6.00pm
    6225–5227 


    2. Debt Advisory Centre (manned by Association for Muslim Professionals)
    A one-stop centre that open to individuals from all races and religious affiliations, who are facing debt problems.
    Mon to Fri: 9.00am – 6.00pm Sat: 9.00am – 1.00pm
    6416–3960 / 6416–3961