Welcome to OTR Listens text-based chat support. Please note our chat conversation is strictly private and confidential, and PDPA compliant. This is not a suicide prevention service. If you or someone you know is in a crisis or need urgent help, please call these 24-hour hotlines:  SOS (1 767); IMH mental health helpline (6389 2000); or go to the nearest Hospital Emergency service.

          Monday - Friday (Weekdays): 4pm - 12 midnight (SGT)
          Saturday & Sunday (Weekends): 12 noon - 12 midnight daily (SGT) 

          For Crisis or Urgent help, please call these 24-hours hotlines:
          SOS - 1800 221 4444
          IMH mental health helpline - 6389 2000

          Or go to the nearest Hospital Emergency service.

          Support during Covid-19: 
          National CARE Hotline - 1800 202 6868

          OTR Listens (“we” or “us”) is an online platform and community for youth to provide emotional support through real-time text-based chat service:

          • All information and services shared on this website are provided “as is” basis and “as available” basis for the general public. It should not be considered as advice, or be used to treat, assess, diagnose or cure any psychological condition.
          • We are not a substitute for professional health and mental-health care (medical practitioner; psychologist; social worker; counsellor), mental health treatment, or any form of therapy.
          • You assume all risks for the use of the services. OTR Listens shall not be liable for any direct, indirect, special, incidental, consequential, exemplary losses suffered by you or a third party, during, after or as a result of your use of the service or the unavailability of the service.
          • If you are experiencing a medical emergency, please contact the hospital emergency department at 995. OTR Listens is not intended to be a substitute for professional medical advice, diagnosis, treatment or long-term therapy. 

          How OTR Listens works