OTR Listens

Sometimes all we need is someone to talk to.
Avie, a real person, is here to listen—no appointments, no judgment, just genuine support when you need it most.

Chat with Avie

(Please check operating hours below)

Operating Hours

Monday - Friday (Weekdays): 4pm - 12 midnight (SGT)

Saturday & Sunday (Weekends): 12 noon - 12 midnight daily (SGT)

This is not a suicide prevention or a crisis service.

If you or someone you know is in a crisis or needs urgent help, please call these 24-hour hotlines:

SOS (1 767); IMH mental health helpline (6389 2222); or go to the nearest Hospital Emergency service.

Terms of Service

OTR Listens (“we” or “us”) is an online platform and community for youth to provide emotional support through real-time text-based chat service:

All information and services shared on this website are provided “as is” basis and “as available” basis for the general public. It should not be considered as advice, or be used to treat, assess, diagnose or cure any psychological condition.

We are not a substitute for professional health and mental-health care (medical practitioner; psychologist; social worker; counsellor), mental health treatment, or any form of therapy.

You assume all risks for the use of the services. OTR Listens shall not be liable for any direct, indirect, special, incidental, consequential, exemplary losses suffered by you or a third party, during, after or as a result of your use of the service or the unavailability of the service.

If you are experiencing a medical emergency, please contact the hospital emergency department at 995. OTR Listens is not intended to be a substitute for professional medical advice, diagnosis, treatment or long-term therapy.

OTR Listens is PDPA compliant. Read our privacy policy here.

CHAT Referral

If you are a young person between the age of 16-30 years old who resides in Singapore, would like to seek professional support, advice and make sense of your mental health distress/state, we can refer you to CHAT for a personalised and confidential mental health assessment. Feel free to bring this up in your chat with Avie.

Alternatively, you can contact CHAT directly @ https://chat.mentalhealth.sg

Hear from Fellow Seekers

I never talk about a bad day to anyone before because it hurts a lot. So thank you for listening to my story.

- Anonymous

I’m very thankful that such a service exists ….: like a non-emergency service for people who are doing poorly….like its very nice we can still get support

- Anonymous

…. finally someone understands me and relates to me and wants to help me out :) thank you so much avie….I finally feel like I'm not alone

- Anonymous

Thanks again for your time…..I am very grateful to you and this platform too……Thanks for helping me to reframe and reflect

- Anonymous

I just needed to get all this off my chest really - thank you for this!

- Anonymous

You know you’re the first person to stay with me till this long. I seriously appreciate the effort.

- Anonymous

That's eye opening…. thanksss a lot….thank you so much for the listening ear,,,,, really appreciate what you're doing

- Anonymous

Thank you so much, i am so glad i found this bc i didn't want to do those talk ones and somehow today i found the texting kind ;-; thank u so much.

- Anonymous

When you said that I'm not alone - from that moment... I feel touched. And you are right!
- Anonymous

OTR Listens

Sometimes all we need is someone to talk to.
Avie, a real person, is here to listen—no appointments, no judgment, just genuine support when you need it most.

(Please check operating hours below)

Hear from Fellow Seekers

Meet Avie, Our Brand Ambassador

OTR Listens Celebrating 1-Year Anniversary in 2022

OTR Listens

Sometimes all we need is someone to talk to. Avie, a real person, is here to listen—no appointments, no judgment, just genuine support when you need it most.

(Please check operating hours below)

Hear from Fellow Seekers

Meet Avie, Our Brand Ambassador

OTR Listens Celebrating 1-Year Anniversary in 2022

Sometimes all we need is someone to talk to.
Avie, a real person, is here to listen—no appointments, no judgment, just genuine support when you need it most.